M&S Delivery: UK, Ireland Options, Times & Tracking

If you’ve been wondering whether M&S delivers to your door, you’re not alone — and the answer has changed more than once over the past year. A major cyber incident in April 2025 temporarily shut down online orders across the UK and Ireland, leaving many shoppers in limbo. Since then, M&S has steadily rebuilt its delivery network, with services now running again for UK customers and recently relaunched in Ireland. Here’s what you need to know about current options, timeframes, and how to get your order.

Delivery Options: Standard, Next Day, Click & Collect ·
Ireland Site: marksandspencer.ie with free delivery over €75 ·
Partners: Ocado, Deliveroo (Dublin) ·
Cyber Attack Impact: April disruption, services resumed ·
Discounts: 10% for over 60s

Key facts at a glance

The table below summarizes M&S delivery fees, timeframes, and service availability across regions.

Are Marks and Spencer doing delivery?

Yes — M&S is back in the delivery business. After a cyber incident disrupted online operations in April 2025, the retailer has restored most services across the UK and Ireland. UK customers can choose from Standard Delivery (£3.99, free over £60), Next Day Delivery (£5.99), and Nominated Day Delivery for specific time windows (M&S UK Official Help).

The cyber attack, disclosed on April 22, 2025, forced M&S to halt online clothing and home orders from April 25. UK online delivery eventually resumed on June 10, 2025, while click & collect for fashion, home, and beauty returned by August 11, 2025 (RTE News).

Do M and S ship to Ireland?

M&S ships to Ireland through a dedicated platform at marksandspencer.ie. The service covers fashion, home, and beauty products with Standard Delivery priced at €4.50 or free on orders over €75. Deliveries arrive between 7am and 9pm, with specific date options shown at checkout based on availability and location (M&S Ireland Official Help).

Irish online services including click & collect were paused during the cyber incident disruption. M&S resumed online ordering in Ireland approximately four months after the incident, around August 2025, according to The Irish Times (Irish Times). In June 2025, Irish M&S online deliveries remained unavailable due to the ongoing recovery efforts (The Journal).

Ireland online launch

• Visit marksandspencer.ie for Irish-specific pricing and delivery options
• Orders delivered to Republic of Ireland addresses only
• Free delivery threshold: €75

Delivery and collection options

• Standard Delivery: €4.50 (free over €75)
• Click & Collect: 5-day pickup window at selected stores
• Deliveroo partnership for fast grocery delivery in Dublin

How to get M&S delivered?

Getting M&S delivered starts with choosing your platform. For UK orders, visit marksandspencer.com or use the M&S app. For Irish customers, use marksandspencer.ie. The checkout process lets you select Standard, Next Day (UK only), or Nominated Day delivery at applicable rates (M&S UK Official Help).

Tracking for Ireland orders is accessible via My Account or through a guest tracking link provided in your confirmation email (M&S Ireland Official Help). Customer service for Irish order issues operates Monday-Sunday 8am-8pm at 01695 0741.

Ordering process

1. Browse and add items to your basket
2. Enter delivery address (one address per order)
3. Select delivery option at checkout
4. Track via My Account or tracking link

Delivery partners

• Direct couriers: Standard delivery for UK and Ireland via marksandspencer.com and marksandspencer.ie
• Oocado: Online grocery partner for UK M&S food
• Deliveroo: Fast delivery (approximately 20 minutes) for M&S food and gifts in Dublin (Deliveroo Ireland)

Who delivers for Marks and Spencer in Ireland?

M&S delivers to Ireland through its own courier network for standard online orders placed via marksandspencer.ie. For fast food and grocery delivery in Dublin, M&S partners with Deliveroo, allowing customers to receive M&S products in as little as 20 minutes with real-time tracking (Deliveroo Ireland).

Click & Collect services are available across Irish M&S stores in the Republic of Ireland. These had been paused during the cyber incident recovery period but are now restored alongside online ordering (Irish Times).

Deliveroo in Dublin

• Order via Deliveroo app or website
• Browse M&S Food and gifts section
• Choose items and checkout
• Real-time delivery tracking

Click & Collect restoration

Irish click & collect services were restored with the August 2025 online relaunch. Customers have 5 days from the arranged collection date to pick up their orders at their selected M&S store.

What are M&S delivery times?

Delivery times vary by location and chosen option. UK customers have access to Standard Delivery (typically 3-5 business days), Next Day Delivery (£5.99, excludes Northern Ireland), and Nominated Day Delivery for specific date and time windows (M&S UK Official Help). Some remote UK postcodes (such as IV1-IV28) have 48-hour nominated delivery windows.

For Ireland, Standard Delivery is the primary option, with couriers delivering between 7am and 9pm. Busy periods may extend delivery windows. The specific delivery date appears at checkout based on availability, your location, product type, and carrier capacity (M&S Ireland Official Help).

UK times

• Standard Delivery: 3-5 business days
• Next Day Delivery: Next working day (£5.99)
• Nominated Day: Choose your delivery date
• Click & Collect: 5-day hold from arranged date

Ireland specifics

• Standard Delivery: Varies at checkout
• Delivery window: 7am to 9pm
• Click & Collect: 5-day pickup window

Tracking

Track your Ireland order via My Account on marksandspencer.ie or use the guest tracking link from your confirmation email. UK orders tracked through marksandspencer.com include carrier updates and estimated delivery times (M&S Ireland Customer Support).